Both surgeries are open from 8.00am to 6.00pm, Monday to Friday.
The surgery operates a messaging system until 9.30 in the mornings. Please note the following messages are as follows:
For an appointment today please (press 1)
For visit requests and urgent matters please (press 2)
For results and nurse appointments please phone back after 10.30am.
This message does repeat itself.
Surgeries are normally:
Monday to Thursday 9.00 - 11.30am and 2.30 - 5.30pm at both surgeries
Friday at Henwick Halt 9.00 - 11.30am and 2.30 - 4.30pm
Friday at Lyppard Grange 9.00 - 11.30am and 2.30 - 6.30pm
If you would like more information on which doctors are available at the various sessions please ask the receptionists.
ADDITIONAL PRE-BOOKABLE APPOINTMENTS
We now provide 2 pre-bookable doctor appointments at 6.30 & 6.40pm on Monday to Thursday at both sites.
We also provide some early nurse appointments at 7.40 & 7.50am on certain mornings of the week.
Please ask receptionists for further details
EXTENDED ACCESSIn addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire. GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only. These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment.