Legal
Our terms of use and privacy policies, and the NHS Data Opt-Out information.
This page has been reviewed and updated in April 2023.
Privacy Notice.
To download our Data Protection Privacy Notice for Patients, click the button below.
We also provide a Children’s Privacy Notice, aimed at Children aged 13 and over as they usually have the same data rights as adults.
Use of Our Website.
This notice provides users with information pertaining to data processing, privacy policy and terms and conditions for when using our website and its features such as submission of your health information.
You can download this by clicking the button below.
Telephone System.
This notice forms an addendum to our Privacy Notice. It specifically informs users how our Telephone System uses their data.
NHS Shared Care Record.
Severn Valley Medical Practice is one of all GP practices in Herefordshire, Worcestershire, Warwickshire, Coventry, Birmingham and Solihull who are now part of the Shared Care Record.
To find out how your GP medical record is shared between NHS 111, 999, Hospitals and other health/social care services, please read the below documentation.
Surgery Pods.
This notice forms an addendum to our Privacy Notice. It specifically informs users how our Surgery Pods use their data.
New Patient Registrations.
This notice forms an addendum to our Privacy Notice. It specifically informs users about a third party processor who process new patient registrations on behalf of the Practice.
Violent and Abusive Patients.
The Practice, along with the NHS, has a zero tolerance to violent and abusive patients. We have a duty of care to our staff and other patients to ensure a safe environment. SVMP has an internal policy and procedure to follow in the event of any level of violence and abusive incidents.
Any patient who is abusive to our staff will be given a warning about their behaviour and, if they continue to be abusive, they will be removed from the Practice’s list and will no longer be registered at the Practice.
Any patient who is violent will be reported to the police and will be removed from the Practice list immediately.
Type 1 Data Opt-Out.
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.
Click the button below to download the Data Opt-Out Form.